Refund Policy
At Scholarly Writers, we prioritize customer satisfaction with a transparent refund policy. We are committed to delivering the highest quality services to our clients and review refund requests individually to ensure a positive experience.
For the purposes of this policy, “We,” “Our,” and “Us” refer to Das Writing Services Pvt. Ltd., while “You” and “Your” refer to our valued clients who seek our services. This policy outlines the specific conditions under which you may be eligible for a refund for the content purchased from us.
Refund Conditions
Clients can request a partial or complete refund under the following circumstances:
- Content is unusable: If you find the content we provided to be unusable for your specific needs, you can return it and request a refund. Please provide detailed explanations of the issues with the content.
- Major flaws: If the content contains major flaws, you may request a refund. Clearly outline the issues or flaws you have encountered.
Terms governing refund requests:
- Timeframe: Refund requests must be submitted within 14 days of content delivery.
- Reason for a refund: Clearly state the reason for your refund request.
We carefully evaluate each request based on these conditions and assure a prompt and fair resolution.
How Our Refund Policy Works
At Scholarly Writers, we have a straightforward refund policy. If the content we deliver does not meet your standards, you may request a partial or full refund.
If you decide to discontinue our services before the content is delivered, the project is considered a cancellation, not a refund. Clients can cancel projects within 24 hours of placing the order.
Please note that refunds can only be requested for content that has not been published. Once content is published, it is ineligible for a refund.
Refund Methods
We have a designated refund section on our website where you can request a complete or partial refund. Once the request is made, we will process the transaction immediately after evaluating the case.
The refund will be deposited back to the original payment source. This transaction will take anywhere between 7 to 14 days, depending on your banking facility and country-specific norms.
Please note that a project cannot be canceled once our writers have started working on it.
How to Request Cancellation and Refund
To request a partial or full refund or to cancel your project, please email us at help@scholarlywriters.in with your written request. We will contact you by the next working day and initiate the necessary process. We are committed to addressing your concerns as promptly as possible.